Looking ahead to the future of virtual care
April 2021   VIRTUAL HEALTHCARE

Looking ahead to the future of virtual care

We speak to Conchi Diaz Caballero about Cigna’s telehealth offering and how she sees the future of the virtual care world, within Cigna and beyond.
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There has been a steep rise in the use of telehealth in 2020, driven by the COVID pandemic and need for virtual consultations and remote access to care. As we transition out of the cycle of lockdowns and with many of the barriers disappearing,  what is the future of virtual care?  

It’s important to remember that virtual care will never replace traditional health systems; they will be an essential part of it. And with that in mind, we will be able to plan the future of virtual care in line with technological improvements.

The Cigna Wellbeing™ App offers our members and users a new way of accessing healthcare and well-being guidance. As product owner within Cigna, Conchi Diaz Caballero explains how she sees the future of virtual care.

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