360 Well-being Study

360 Well-being Study

Read the latest report to understand how people across the world have managed their health and adapted to the changes over the past year.

Global Well-Being: The Key Findings from Our Latest 360 Survey

You might think there would be few surprises in a survey that’s been done six times already. But the seventh edition of Cigna’s 360 Well-Being Survey has a quality that sets it far apart from its predecessors: it is the first one to have been carried out in the midst of a global pandemic.

Asking people to compare how they feel about their family, financial, physical, social and work well-being now compared to January 2020 is not easy after a health crisis that has caused a tragic loss of human life, economic turmoil and social isolation. But that is perhaps why this year’s 360 Well-Being Survey is more important than ever before. In these unprecedented times, we need all the information we can get in order to build back our societies, economies and communities.

Our key findings:

  • Vaccination rollouts are transforming perceptions of well-being
  • Mental health is seen as the most important influence on Whole Health
  • Many are concerned about longer-term financial commitments
  • Women have been more negatively impacted by the pandemic than men
  • Children help improve well-being and resilience
  • Employees expect more health and well-being support from employers

Reasons for optimism?

This year’s results, which cover a record 18,000 individuals in 21 markets across five continents, offer some cause for cautious optimism. While it is true that all the indices are trending lower than they were in our January 2020 survey, the figures also show a rebound when compared to the last COVID-19 Impact Study we carried out in December 2020.

Most likely this is due to the impact of vaccination programmes and the easing of social distancing restrictions. Notably, the markets with the highest vaccination levels also scored the highest across all our 360 Well-Being Survey indices. We should bear in mind, however, that we still have a long way to go to beat the virus. Some markets are still struggling with surges in infections, and elsewhere vaccine rollouts are only just beginning.


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Further Insights

family taking a selfie in a park

Expat Guide to Managing Health and Well-being

COVID-19 has thrown the sustainability of the long-term expat lifestyle into question. For people living and working abroad, issues such as lack of mobility, family pressures, stress, concerns about job security and managing health have been felt more acutely since the onset of the pandemic. In this report we look at how well-being scores have fared different groups of expats based on the five whole health components.

Combatting Stress Amongst Your Expat Population – A Guide for HR Managers

The pandemic has seen human resource (HR) managers working tirelessly to ensure employees have the right infrastructure and support to manage their stress so businesses could continue to operate. This guide breaks down the changing preferences for the expat workforce, looking at how they have fared and providing insights for talent managers and business leaders on how they might better support their staff.
woman working from home

Cigna 2021 State of Work Report

Disruption and uncertainty have defined many people’s experience since the beginning of the COVID-19 pandemic. As the world moves towards a ‘New Normal’ many companies are implementing return-to-work strategies but it's clear that we cannot simply return to pre-pandemic working norms. This report examines the State of Work in 2021 and people’s aspirations for what work should look like in the future.
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2021 Body and Mind Report

Health and well-being are in the limelight more than ever since the emergence of the COVID-19 pandemic. In this report we uncover the impacts on Body and Mind, and provide advice from our clinical and wellness experts on how we can take better care of our health and well-being in the evolving pandemic.
woman waking up and turning off her alarm

The Impact of the Pandemic on Mental and Physical Health
By Dr. Peter Mills, Medical Director, Cigna Europe

It is fair to say the human race has never been so preoccupied with health as it has been over the last 18 months. This article looks at the specific impacts on our physical, mental, home, work and family well-being.

How to Build Your 360 Well-Being and Whole Health Programme
By Michelle Leung, HR Officer, Cigna International

It’s been a tough 18 months for employers. They’ve had to implement a barrage of health and safety protocols, ask staff to work from home and get their head around furloughs and other government support schemes. This article explains how they can build a 360 Well-being and Whole Health initiative within their organization.
family hiking and looking happy

Introduction to the 2021 Well-Being Study
By Jason Sadler, President, Cigna International

For this seventh annual Cigna 360 Well-Being Survey, we spoke to 18,000 people in 21 markets across five continents about their perceptions of health and well-being based on our five well-being indices of family, financial, physical, social and work.
man working from home and looking at computer screen

COVID-19 is stressing us out. Here’s what you need to know
By Dr. Daniel Ober, Medical Officer, Americas, Cigna International

It’s no secret that our well-being has taken a hit with the coronavirus pandemic. In the Cigna 360 Well-Being Survey, one of the longest longitudinal studies of its kind, we unsurprisingly found indices trending below what we saw pre-pandemic. There were some positive trends, with vaccine rollouts clearly having a beneficial impact compared to what we found in our most recent COVID-19 Impact Study, from December 2020.

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